BOOKINGS: Bookings can be made through the website, telephone or email. Once the booking fee has been received a booking confirmation will be sent out, this contains all relevant information regarding the booking. Please note, your booking is not confirmed until the booking fee has been received. For large bookings another Hair & Makeup Stylist/assistance can be arranged. If booking numbers are TBC you must book the minimum as per your stylist, numbers can then be increased later but depending on timings and your stylists availability. All wedding day services are to be confirmed and finalised 7 days after the trial. There is a surcharge £150 for bookings taken on a bank holiday. Any changes to the booking please let us know as soon as possible in writing. For non bridal hair and makeup the same rate applies as our bridal hair and makeup for the initial person. Any booking made within a 6 week period of the event date full payment is required 24hrs after confirmation has been sent out. Travel is charged at .50p per mile. Congestion charge and parking may be chargeable if applicable. Enquiries for which a booking fee has not been paid are not confirmed and therefore availability cannot be guaranteed. Please be aware any delay with payment may result in your booking being cancelled.
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BOOKING FEE: Enquiries for which a booking fee has not been paid are not confirmed and therefore availability cannot be guaranteed. Your booking fee is partly refundable up to 6 weeks prior to your wedding date or 48hrs after your trial whichever comes first after this time it is non refundable. There is a £50 admin charge which is taken from your booking fee. Payment can be made by BACS transfer or for international payments Wise. Final payment is due 6 weeks before the wedding day. Please be aware any delay with payment or not the full amount due may result in your booking being cancelled.
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PAYMENT: To secure the date there is a 20% booking fee, this is then taken from the final amount on your wedding day. Bookings are only confirmed once the funds have cleared the company account. Once a booking fee has been paid by the client, receipt of this will be confirmed in writing via email. Final payment is due 6 weeks before the wedding day. Please be aware any delay with payment or the full amount not received may result in your booking being cancelled.
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TRIAL: Trial fees are non refundable in any circumstances. The trial payment is due 7 days prior to the date and is paid via BACS. Should the client need to reschedule the agreed trial date, the company will allow one date change, thereafter an additional trial fee will be invoiced to the client. If you require a second trial the same rate applies. There is a surcharge of £50 for trial bookings on a Sunday. Travel is charged at .50p per mile. Congestion charge and parking may be chargeable if applicable. Failure or delay to make payments in the time frames stated may result in cancellation of the booking with all previous payment made non-refundable.
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CANCELLATIONS: If you decide to cancel prior to the wedding your booking fee is non refundable except in the following circumstances: within 48hrs after your trial your booking fee is partly refundable. There is a £50 admin charge taken from your booking fee. After 48hrs the booking fee is non refundable. Cancellations are only deemed valid if received in writing via email. Trial fees are non refundable under any circumstances. The balance is paid 6 weeks prior to the wedding, we are unable to offer cancellations or refunds if you choose to cancel/postpone for any reason, including but not limited to, restrictions placed on the wedding by the Gov. unless the Gov. ban ceremonies from taking place in their entirety or from your stylist working. Changes or cancellations to the booking must be made in writing as soon as possible via info@bridalmuses.com. If you wish to reschedule your date there is an amendment charge. Amendment to the date will not be accepted after the 6 week cut off point where the final balance is due. Cancellations for services booked where travel and/or accommodation have been paid for by the company and are non-refundable by the provider will need to be reimbursed in full by the client. In the highly unlikely event your stylist is unable to attend due to an illness or emergency, an alternative stylist will be found or a full refund will be made. If the booking is directly affected by circumstances beyond the control of the company or confirmed stylist, every possible endeavour will be made to rectify such situations, however no compensation will be offered on the company’s part.
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AMENDMENTS TO THE BOOKING: Notification should be given of any changes to the booking and trial as soon as possible. This includes changes to the number of clients, location, dates and times. It is the client’s responsibility to do this as the company cannot guarantee availability. Changes must be confirmed in writing via email and are not accepted as written notice until you have received a reply from the company. All wedding day services are to be confirmed and finalised 7 days after the trial. Changes to wedding day services cannot be reduced past this point and payment for all agreed services will need to be paid by the client. Additional services may be added at the confirmed artist availability and timings. The client will be billed accordingly for any additional services required. Should the client not have completed the trial prior to when the final balance is due, services cannot be reduced after 6 weeks prior to the date.
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CORONAVIRUS POSTPONEMENTS & CANCELLATIONS: Any amendments made to the booking must be made within a 15 month calendar from the original date. If you wish to reschedule your date there is an amendment charge. Please let us know in writing if you wish to amend your booking. Once the balance is paid 6 weeks prior to the date, we are unable to offer cancellations or refunds if you choose to cancel/postpone for any reason including but not limited to, restrictions placed on the wedding/event by the Gov. unless the Gov. ban ceremonies from taking place in their entirety or from your stylist working.
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TIMINGS: Approximate timings are as follows - bridal hair & makeup 2.5-3hrs, bridesmaid hair & makeup 1.5hrs, MOB/MOG hair & makeup 1.15hrs, makeup only 45-1hr, hair only 1hr. A trial is approx 3-4hrs after this time another trial is advised.
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ALLERGIES, SENSITIVITIES: Please let us know if you have any allergies or sensitivities. It is the clients responsibility to inform us of any allergy, sensitivity or medical condition. Please bear in mind Bridal Muses Limited cannot be held liable for any losses or damage that is incurred due to the client’s failure to inform the artist of any known ailments or conditions that may affect the use of any of the products or equipment used.
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DESTINATION WEDDINGS: If planning a wedding abroad we can travel to the destination. It is the same charges as getting married in the UK except flights, accommodation, airport transfers + meals need to be covered. We also ask for a travel day to be included in the total charges as in many cases the stylist will travel the day before the wedding and spend most of the day travelling so we ask this to be included. Travel days are quoted as £250 - £400 per confirmed artist. It is the clients responsibility to arrange travel and accommodation for the artist. All destination wedding bookings will have a minimum booking requirement on the wedding day of bride plus one other adult for both hair and makeup.
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HAIR EXTENSIONS & HAIR ACCESSORIES Hair extensions or hair accessories are not supplied from the Company as part of the hair service. If supplied by the client, the confirmed artist will apply both hair accessories or clip in hair extensions for the client or bridal party as part of their hair service. If clip in hair extension application is required, the client must inform the confirmed artist in advance of the date as increased timings may apply.
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HOLLYWOOD WAVES: Hollywood Waves is a glam vintage look which you often see on the red carpet. It generally begins around ear level, flowing down on one side in a uniform 'S shape curl'. To achieve the hair style with the best results 'remi clip in hair extensions' are required starting price £150 This acts as scaffolding for the look and helps maintain the shape throughout the day. For best results you need long hair. Please note this look takes approx. 3HRS from start to finish.
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CLIENT'S RESPONSIBILITY: The company and/or confirmed stylist reserve the right to cancel the agreement should the booking be made under false pretences, such as doing a special occasion when it is a wedding booking. It is the client’s responsibility to provide a suitable working space for the confirmed stylist such as adequate space, light, electricity points and hand washing facilities. It is the client’s responsibility to provide basic refreshments during the wedding/event day services. For Health & Safety reasons, the client accepts that the confirmed stylist cannot carry out services to any person that has a hair/skin infestation or contagious infection. For services that cannot be carried out for these reasons, no refunds will apply. The service/s can however be transferred to another member of the bridal party.
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COMPANY'S RESPONSIBILITY: The company will always endeavour to honour the agreement to the best of its ability. Bridal Muses Limited and all pro members have their own Public Liability Insurance.
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PHOTOGRAPHY/IMAGES: Photos will be taken of the client’s hair and makeup on the trial day to be used as a reference. Images taken at the trial or at the main event may be used for marketing purposes which include but are not limited to the company/confirmed stylists website and social media.​ If the client does not agree to the above, notice must be given in writing to the company and/or confirmed stylist.
SMOKING: Smoking/Vaping while an artist is working is not permitted.
LIGHTING: Amaran
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MAKEUP BRANDS: MAQPRO (cruelty free), Viseart (cruelty free), Cover FX (cruelty free), NYX (cruelty free).
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SKINCARE: La Mer, Dr Sturm, Bioderma, Skin 111, Dior
HAIR BRANDS: Schwarzkopf, Moroccan Oil
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